01 Introduction
IBS Pvt. Ltd., operating as Ideolix Business Solutions Pvt. Ltd. ("IBS", "we", "us", "our"), provides training and certification, recruitment, auditing and certification, and contractors & supply services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, enroll in a training or certification program, apply for a job opportunity through our recruitment desk, or otherwise interact with our services.
By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree with our practices, please do not use our website or submit your information to us.
02 Information We Collect
We collect information that you provide directly to us, as well as information gathered automatically when you use our website.
- Identity & contact details — full name, CNIC/passport number, date of birth, phone number, email address, and postal address provided during enrollment, registration, or inquiry.
- Educational & professional information — academic qualifications, certificates, CV/resume, employment history, and employer references, collected for training enrollment, certification issuance, or recruitment placement.
- Payment & billing details — information required to process training fees, processed through secure third-party payment channels. We do not store full card details on our servers.
- Technical data — IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools described below.
03 How We Use Your Information
We use the information we collect for the following purposes:
- Processing enrollments and issuing training and certification records, including coordination with accrediting and awarding bodies.
- Matching candidates with relevant job opportunities through our recruitment services.
- Communicating about training schedules, exam dates, certification status, and service updates.
- Sending promotional information about new programs, where you have not opted out of marketing communications.
- Maintaining records required for audits, certifications, and compliance with applicable laws and accreditation standards.
- Improving our website, services, and customer support based on usage patterns.
04 Information Sharing
We share personal information only where necessary to deliver our services, and never sell or rent your data for unrelated marketing purposes.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
06 Data Security
We apply reasonable technical and administrative safeguards to protect your personal information, including restricted access to records, secure servers, and encrypted payment processing through trusted third-party gateways. While we work to protect your data, no method of transmission or storage over the internet can be guaranteed to be completely secure.
07 Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy — for example, certification and training records may be retained for the period required by our accrediting partners, and recruitment data is retained for as long as you remain an active candidate or as permitted by law. You may request earlier deletion as described in the section below, subject to any legal or accreditation record-keeping obligations.
08 Your Rights & Choices
Depending on applicable law, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the details in the "Contact Us" section below.
09 Children's Privacy
Our training, certification, and recruitment services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.
10 Third-Party Links
Our website may contain links to external sites, including those of certifying bodies and partner organizations. We are not responsible for the privacy practices or content of those third-party websites, and we encourage you to review their privacy policies separately.
11 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last updated" date at the top of this page indicates the most recent revision. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
12 Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your data rights, please reach out to us:
